Terms of Service

Last updated: September 2026 | Governing jurisdiction: Republic of Kenya

1. General Overview

Welcome to Radiant Reach Organics (radiantreach.co.ke). By accessing our website, browsing our collections, or purchasing any of our botanical skincare products, you agree to be bound by the following Terms of Service.

2. Product Information & Pricing

  • All prices displayed on our website are denominated in Kenyan Shillings (KES / Ksh).
  • We strive to present product descriptions, formulations, volumes, and photography as accurately as possible. Because our products are made with natural-origin botanical ingredients in controlled small batches, slight variations in natural color and aroma may occur across harvest seasons.
  • We reserve the right to revise prices, discontinue items, or update formulations without prior notice.

3. Orders & Payment

  • Orders are placed directly through our online store or assisted checkout via our official WhatsApp line (+254 768 479 869).
  • Accepted payment methods include M-Pesa, card payments, and approved mobile money options. Orders are processed for dispatch upon confirmed payment authorization.
  • We reserve the right to cancel or hold any order suspected of fraudulent activity or unauthorized payment.

4. Proper Use & Skincare Disclaimer

  • Our products are intended for topical, cosmetic skincare use only. Avoid direct contact with eyes; rinse thoroughly with clean water should contact occur.
  • Patch Testing Recommendation: While our formulations prioritize mildness for babies and sensitive skin, individual skin tolerances vary. We strongly recommend performing a 24-hour patch test on a small area of skin before introducing any new skincare product into daily use.
  • Store all products in a cool, dry place away from direct sunlight and excessive humidity to preserve natural botanical potency.

5. Intellectual Property

All brand names, trademarks, logos, packaging graphics, formula concepts, text, photography, and website content are the exclusive intellectual property of Radiant Reach Organics. Reproduction or redistribution without written permission is strictly prohibited.

6. Governing Law

These Terms shall be interpreted, construed, and enforced in accordance with the laws of Kenya. Any disputes arising in connection with these terms shall be subject to the jurisdiction of the competent courts of Kenya.