Cookie Policy

Effective Date: September 24, 2026  |  Applicable Domain: radiantreach.co.ke  |  Governing Law: Kenya Data Protection Act (2019) & GDPR Principles

1. Introduction

At Radiant Reach Organics, we value transparency, integrity, and the privacy of your personal data. This Cookie Policy explains what cookies are, how we use cookies and similar tracking technologies when you visit our website (radiantreach.co.ke), and how you can manage or disable your cookie preferences.

2. What Are Cookies?

Cookies are small text files placed on your computer, tablet, or smartphone when you visit a website. They are widely used by online stores to make web experiences faster, enable critical functionalities (such as keeping items in your shopping bag as you browse), and provide aggregated, non-personally identifiable analytical feedback to store operators.

3. Types of Cookies We Use

🔒 Strictly Necessary / Essential Cookies

These cookies are vital for our online store to operate. They enable essential security features, CSRF token validation, user authentication sessions, and temporary storage of your shopping cart contents during checkout.

⚙️ Functional & Preference Cookies

These cookies allow us to remember choices you make (such as your preferred currency [KES], language, delivery zone, or login credentials) to provide a tailored, seamless shopping experience on return visits.

📊 Performance & Analytics Cookies

These cookies gather anonymous aggregated information about how shoppers navigate Radiant Reach Organics — such as most visited product collections and page load times. This data is strictly aggregated and contains no personally identifiable information.

💳 Third-Party Payment Cookies

When completing an order via M-Pesa or secure card gateways, our verified payment service providers may set temporary security tokens to verify payment legitimacy and prevent fraudulent transactions.

4. Third-Party Services

We do not sell, rent, or trade cookie tracking data to third-party data brokers or marketing networks. Any external services integrated into our store (such as payment processing partners or font CDNs) adhere to strict contractual confidentiality and data protection standards.

5. Managing & Disabling Cookies

You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer:

  • Google Chrome: Settings > Privacy and Security > Third-party cookies.
  • Apple Safari: Preferences > Privacy > Prevent cross-site tracking / Block all cookies.
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
  • Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies.

*Note: If you choose to disable essential cookies, certain features of our online store (including cart persistence, order placement, and customer account login) may not function correctly.

6. Updates to This Policy

We may periodically update this Cookie Policy to reflect changes in our operational technologies or regulatory legal requirements under the Office of the Data Protection Commissioner (ODPC) in Kenya. Any changes will be posted on this page with an updated effective date.

Contact Our Data Privacy Officer

If you have any questions regarding our use of cookies or privacy practices, please contact us:

✉️ Email: privacy@radiantreach.co.ke / info@radiantreach.co.ke  |  📞 WhatsApp: +254 768 479 869  |  📍 Nairobi, Kenya